Luke’s passion is to create unique learning experiences for learners by providing forward-thinking, seamless digital experiences within real-world educational environments.
Luke is currently the Director of Digital Operations at IES, bringing over 15 years of experience in building digital platforms across a broad range of industries.
At IES, he is responsible for leading a team in the creation and development of digital products and services that position us as a global leader in education for the 21st century. In 2005, IES (pieronline.org) began offering the online EATC program which has become an important quality assurance measure in engagement with education agents. More than 5,000 individuals have undertaken certified training with approximately 100 people qualifying each month. Luke and staff at IES have delivered numerous agent workshops both in Australia and offshore focussed on agent-related matters, conducted surveys and reported on the views of PIER’s global education agent network.
Education agencies play a vital part in the recruitment of international students. From large global companies to sole traders, the landscape of education agencies is multi-faceted. This presentation will uncover insights into the global education agent industry through an exploration of the data in PIER’s market intelligence platform. Topics covered will include : - Education agent perceptions on the current international education market - Analysis of global agency business activity - Education agent opinions on provider best practice