Melanie Duncan

Melanie Duncan

Co-Founder and Principal, IEP Advisory

International Education compliance specialist

Over twenty (20) years experience in higher education with extensive expertise in international admissions; designing and implementing policies, procedures and processes within an ESOS/TEQSA framework; leading international-specific campuses for both universities and third-party providers; and leading teams of international education professionals across all tertiary international student lifecycle administrative processes and wellbeing service delivery.



Much of my work has been working with international students to overcome their academic and personal hurdles. My extensive experience working with students has seen my work broaden in recent years to design higher education policy and develop student-centred wellbeing programs to enable a physically and emotionally safe learning environment for enrolled domestic and international tertiary students.



My work embeds enterprise-wide risk management practices with key compliance responsibilities a part of my management roles since 2006. Over this time, I have been responsible for the ensuring that my providers' and teams' processes, policies and practices meet the obligations of the ESOS Act 2000; National Code of Practice for Registration Authorities and Providers of Education to Overseas Students (2007 & 2018); Disability Standards for Education 2005; TEQSA Equity & Diversity and Wellbeing & Safety Guidelines; and Higher Education Standards Framework (Threshold Standards) 2021.

All Sessions by Melanie Duncan
Symposium
15.00 pm
Education Agents and ESOS, ASQA, TEQSA and other acronyms...
15.00 pm - 15.30 pm

What is the accountability of education agents in the post-pandemic era? Is it business as usual or new accountability

Education General