Schedule

 

 

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Symposium
08.00 am
Registration
08.00 am - 08.45 am
08.30 am
City of Sydney - open and welcome
By Anouschka InglisStrategy Advisor Economic, Strategy, and Urban Analytics, City of Sydney
08.30 am - 09.00 am

The City of Sydney welcomes participants and sets the scene for the international students in NSW

 

Education General
09.00 am
AUSTRADE - Education Agent Hub
By Helen Kronberger Senior Manager, International Education (Global Engagement)
09.00 am - 09.30 am

For Austrade and the Study Australia Partnership, education agents are valued partners and representatives and important members of the Global Study Australia Community. Each year, our activities include the annual Global Agent Week and mid-year Global Agent Update events, agent consultations and a monthly Study Australia Update e-news. This session will outline the full range of resources now available, including the new EDI service and a dedicated online Study Australia Agent Hub.

 

09.30 am
Student Support - Study Gold Coast
By Trevor JacksonActing Head of Marketing and Content Study Gold Coast
09.30 am - 09.45 am

Study Gold Coast built its reputation by offering an exceptional student experience – including support programs, professional development, personalised service, employment initiatives, unique opportunities and memorable experiences. Discover how they met the challenges of recent obstacles like the pandemic and their strategies to address the current shortage of student accommodation.  

 

09.45 am
The Future of Student Recruitment - Edtech or hybrid?
By Simon TracyDirector Partnerships StudyLink Connect
09.45 am - 10.00 am

A panel discussion the future of student recruitment - will there be on system to rule them all or will there be a range? What is the opinion on current platforms, and CRMs. How can we maintain oversight of sub-agents and quality assurance against ESOS requirements?

 

10.00 am
International Education Review
By Julian Hill MPMember for Bruce in the Australian Parliament, Co-Convenor of the Council for International Education,
10.00 am - 10.45 am

 

The Fedral Government has been conducting a series of migration and international education reviews. Julian Hill has been part of the Joint Standing Committee on Foreign Affairs, Defence and Trade (JSCFADT), through its Trade Subcommittee, to inquire into Australia’s tourism and international education sectors. The inquiry will explore the challenges and opportunities presented to both sectors since the reopening of Australia’s borders.
in relation to international education: 

•    challenges associated with the loss of international student numbers as a result of the significant disruption caused by the COVID-19 pandemic and effective measures to attract and retain students to Australia;

•    online innovations in education delivery and potential opportunities to strengthen the sector's resilience;

•    initiatives to ensure positive international student experience and support pathways to build their skills and contribute to Australia's prosperity; and

•    opportunities for international education to support strategic and foreign policy objectives.
 
During these meetings, there have been several issues raised about some education providers and behaviours of education agents - this presentation will give an insight into the governments directions and a chance for the industry to express their model.
10.45 am
Morning Tea
10.45 am - 11.15 am
11.15 am
The Migration Review Review - what it means for students and agents
By Melanie MacfarlaneBoard Member ISEAA
11.15 am - 12.00 pm

 The Albanese Government has vowed to fix the broken Australian migration system. No one could argue that I needed a lot of reform, transparency, and fairness brought back into visa pathways. This session will draw on student migration expertise on Melanie Macfarlane and others in ISEAA to see how the review impacts international students now and into the future. 

12.00 pm
International Student Panel - agent experience and beyond
By Akram MardiniDirector Student World ISEAA Board Member
12.00 pm - 12.45 pm

A panel of three international students discussing their experiences in the student journey - dealing with the education agents, visas, settling in Australia. Their current situation and their aspirations post-study. What is the current student view of studying in Australia?

12.45 pm
International Student OHSC ‘We secure our students future’
By Kevin SchefeNational Sales Manager, Allianz Partners
12.45 pm - 13.00 pm

A look at the data and how students fared post pandemic from ALLIANZ. What lessons have been learned from the health and welfare perspective?

13.00 pm
Lunch
13.00 pm - 13.45 pm

Lunch is sponsored by 2Stay Accommodation - 2Stay was involved in the emergency accommodation during the Covid lockdowns.

For over a decade, 2Stay Group, a well respected accommodation provider, has offered accommodation solutions for international students to the major cities in Australia (Sydney, Melbourne, Brisbane, the Gold Coast and Perth).

Providing a home away from home and offering an outstanding and enriching experience to all guests are our main goals. We do this by co-operating with more than 700 partners worldwide.

The group owns CozzyStay and Homestay Plus and works with accommodation providers who have a wide portfolio to meet the different needs of multicultural students who arrive every day in Australia from all around the world.

14.00 pm
The International Education Review
By Dirk MulderKoala News
14.00 pm - 15.00 pm

The International Education Review DFAT committee has stated that the vocational education and training (VET) sector’s reputation will be destroyed if urgent action isn’t taken to clean up malpractice among international education providers. The story goes along the lines that some education providers working with international education agents steal students from public institutions for massive commissions, sell student visas and open “ghost schools” where students don’t attend classes and get handed qualifications.

The behaviour of the “bottom end” of providers is harming students and causing reputational damage but could also “destroy the social licence” of the sector if it wasn’t cleaned up. How widespread is this kind of practice? What is the responsibility of the education agent in assisting in the clean-up of international education?  Can regulation fix the problem?

Education General
15.00 pm
Education Agents and ESOS, ASQA, TEQSA and other acronyms...
By Melanie DuncanCo-Founder and Principal, IEP Advisory
15.00 pm - 15.30 pm

What is the accountability of education agents in the post-pandemic era? Is it business as usual or new accountability

Education General
15.30 pm
Break
15.30 pm - 15.45 pm
15.45 pm
Education Certification Workshop
By Simon CostainGeneral Manager Go Study Australia
15.45 pm - 17.15 pm

A workshop with the audience to make the Education Certification Workshop a reality  - what the industry can do for and how the government can assist the industry.

Rod Hearps will lead the workshop.

17.15 pm
Finish and Wrap Study NSW
By Katie HannaAssociate Director - Advocacy and Engagement, Study NSW
17.15 pm - 17.30 pm
Education General
18.00 pm - 20.00 pm

Join us for the after-party to review and network with colleagues